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AI FAQ

What is an AI assistant?

There are many forms of AI assistants. The very first widely used assistants were voice-based assistants like Apple’s Siri, Amazon’s Alexa and the Google Assistant. With advances in AI technology – like Generative and Conversational AI – assistants are rapidly becoming more advanced, more multi-channel and they will be able to help us solve more complex tasks. While the first assistants were able to play a song or set a timer, the next generation of assistants will be able to book flights, order groceries and make phone calls on your behalf. Ninja is effectively an AI assistant, but it runs on multiple AI agents which we'll explain below.

What is an AI agent?

AI agents solve problems by taking an input (prompt, request or query) and taking action on them. These actions can be in parallel to you, which is a copilot, or autonomously for you, which is an autopilot . If the input prompt is "help me write a cover letter for this job application", a copilot agent will generate the first copy that you can then refine and send. From there an autopilot agent would write and send the cover letter on your behalf. There is a considerable amount of work happening behind the scenes for AI agents to work. AI agents are able to tackle much more complex problems tasks vs. their assistant predecessors because of Large Language Models and much higher compute power than we’ve previously had.

What tasks can an AI agent perform?

There are generally two types of tasks an AI assistant can perform – information tasks and action tasks. Information tasks could be research-related (eg. find all the books that relate to rainforests, what's the difference between fusion and fission, and what features do the most popular national parks have in common), where action tasks relate to completing a specific piece of admin related to an underlying skills such a travel, outreach or scheduling (eg. book my flight to NYC, contact this customer to see how they like our product, or move this meeting for me).

Are AI agents safe to use?

As with anything on the internet, user safety comes down to the company providing the service and the user’s diligence in ensuring it is a reputable company. With Ninja, we’re creating the safest possible environment – from security, to data privacy to ethical use of our AI agents. Our agents are trained on thousands of interactions, and will never engage in unethical content with or at the request of a user. Without user trust, AI agents won’t be able to achieve their potential as their efficacy is based on how often they are used. So it is critical that NinjaTech AI and all AI-focused companies take user trust and safety very seriously.

How is AI changing the future of personal assistance?

AI is making agents more intelligent, capable, personalized, context-aware, and proactive. This is making AI-led assistance more useful and valuable to users, by taking on a wider range of complex problems thereby freeing up time for busy professionals to be more productive.

What is the difference between a virtual assistant and an AI assistant?

Virtual assistants are more commonly human-based assistants that operate remotely to assist customers/users. AI assistants use artificial intelligence to understand and respond to user requests.

Can AI agents understand any language?

Potentially. AI agents cannot understand every language - yet - but they can understand many languages. AI agents are trained on massive datasets and code. However, these datasets haven’t been expanded to every language yet – but progress is happening!

How do AI agents learn over time?

AI agents learn over time by interacting with users and being exposed to new data. They use this feedback to improve their skills and perform better in the future. AI agents can also learn across tasks; for example there are commonalities between booking a meeting and booking a flight. As AI agents get exposed to more problems and learn which solutions are successful at solving certain problems. They can store these learnings and draw on them for future problems. It is also important to point out that these AI agents can actually learn from each other -- in effect they collaborate.

Which companies produces the best AI agents?

There is no single-best answer, as it really comes down to the type of tasks being fulfilled by AI agents. The field of AI is rapidly evolving and new companies are emerging all the time. The best AI agents are those that can understand and respond to user requests in a comprehensive and informative way, even if they are open-ended, complex or the first-of-a-kind requests.

Ninja FAQ

What is Ninja?

Ninja is an AI agent built to make professionals more productive by taking care of admin tasks. Working with Ninja are a series of other AI agents that are specialists at specific tasks such as scheduling, research and much more. So in effect, Ninja has it's own AI workforce!

How does Ninja work?

Using Ninja is easy! Just talk to Ninja through conversation like you would a human personal assistant. Ninja creates tasks, works on them, keeps track of them, and updates you as it makes progress. It’s that simple!

How do I get started?

Sign up for our free Beta at www.ninjatech.ai! We’ll be releasing our Beta version of Ninja soon, and you’ll be able to start using it for your tasks. Once you’ve signed up, we’ll be in touch!

What skills does Ninja have?

Ninja saves busy professionals time by managing their administrative tasks just like a human assistant would. During our Beta launch, Ninja will be able to schedule meetings, conduct research and much more.

Following Beta, Ninja will gain new skills to conduct more complex administrative tasks such as making reservations, conducting outreach, booking flights, ordering you an Uber, submitting your expenses and more.

How is Ninja different from digital assistants that exist today?

We're building Ninja to be your autonomous assistant. There are three principles that drive our design and development.

1. Available across channels. Professionals are regularly "on-the-go", meaning they need to be able to access their assistant from anywhere. We're building Ninja to be available on any channel; for example, you can call, text, chat, FaceTime, Slack or WhatsApp with Ninja.

2. Personal and empathetic. Ninja will learn about you as you use it. In particular, it will learn your preferences. For example: do you have allergies? It will learn this and ensure that it alerts a restaurant when making a reservation.

3. Asynchronous. Ninja's primary job is to get things done for you, to free up your time from administrative tasks so you can focus on your day job. Put differently, you can delegate to Ninja so it can take things off your plate.

When is Ninja available to the public?

Ninja will be available to the public in early 2024. We’re currently in the development phase and testing the features and functionality with several key business partners. Trust is critical at NinjaTech AI, so we are building Ninja to be robust, reliable and easy to use from the day we launch it.

If you are interested in becoming a beta customer in Q1 2024, please sign up for our waitlist!

How much will Ninja cost to use?

Our objective is to democratize access to AI agents and the benefits they bring, and our pricing model is built to enable that. We’ll have a free version of Ninja that anyone can use, and then graduating subscription tiers, ranging in affordable pricing that will be offered with a varied mix of skills, seats, and support to Small Businesses and Large Enterprises.

If you are interested in becoming a beta customer in Q1 2024, please sign up for our waitlist!